FAQs

1. How much will my shipping cost?

    All shipping is FREE to every customer.

 

2. How does sizing work for the Matching Sets?

     Unfortunately at this time, our manufacturers cannot accommodate different sizes for the pieces within a set. All Matching Sets are sold as a package with one size for all pieces included in each set. For example, if you order one of our two-piece sets and choose a size Large from the dropdown menu, you will receive a size Large for the top and a size Large for the bottom. The good news is most of our activewear is made with stretchy materials and can adjust to your body.

 

3. How do I return my purchase?

     See our Returns & Refunds page for guidance.

 

4. Can I return individual pieces from a set that I purchased?

     No - you would have to return all items included in the set in order to receive your refund.

 

5. Why is my order taking longer than expected?

    Due to the COVID-19 global pandemic, many couriers have struggled to make timely deliveries around the world. Please bear with us as we make efforts to get our customers their orders as quickly as possible. If your package still hasn't arrived after 6 weeks, please reach out to our Customer Support team at support@lynxathletica.com, provide your name and order number, and we will look further into the issue for you.

 

6. What if I received the wrong items, or never received my package?

     If you received any incorrect items, or haven't received your package after 6 weeks, please reach out to our Customer Support team at support@lynxathletica.com, and we will be happy to resolve any issues and address your concerns.

 

7. Do you have any sales or discount codes?

     Follow us on Instagram and Facebook to see our latest sales and discounts, or be the first to know about our sales and discounts by signing up for our newsletter on the home page.

 

8. Do you have an ambassador program?

     We are currently working on putting one in place. Follow us on Instagram and Facebook and sign up for our emails for updates!

Our goal for the Ambassador Program is to make it a simple, easy-to-follow, non-time-consuming, yet extremely rewarding program for our ambassadors to show our appreciation for their support.